Shipping policy

Shipping Policy

Processing Time:

  • Orders are processed within 1-2 business days of receipt, excluding weekends and holidays.
  • You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Rates:

  • We offer flat-rate shipping for all orders within the continental United States.
  • Free shipping is available for orders over $50 or €50.

Shipping Methods:

  • We use reputable carriers to ensure safe and timely delivery.
  • Standard shipping typically takes 3-5 business days.
  • Expedited shipping options are available at checkout for faster delivery.

International Shipping:

  • Currently, we only ship within the United States.
  • For international shipping inquiries, please contact our customer support.

Order Tracking:

  • Track the status of your order using the provided tracking number in your shipping confirmation email.

Shipping Address:

  • Please ensure your shipping address is accurate and complete.
  • We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Delays and Issues:

  • In the rare event of shipping delays or issues, we will promptly communicate with you and work to resolve the issue.

Lost or Stolen Packages:

  • Contact our customer support if your package is lost or stolen. We will assist in locating or replacing the item.

Returns Due to Failed Delivery Attempts:

  • If a package is returned due to failed delivery attempts, the customer is responsible for any additional shipping charges.

Shipping Holidays:

  • No shipping will occur on major holidays. Orders placed on these days will be processed the following business day.